Conflict Resolution Skills For The Workplace

To register for this event

professionalservices@gmchamber.co.uk

To attend this event

Chamber Space
Elliot House
151 Deansgate
M3 3WD
Manchester City Centre

Master the ability to have a disagreement without being disagreeable

Details

Many of us shy away from, or avoid having difficult conversations in the course of our work.

This training day provides a safe harbour in which to practice skills that will equip you to prepare for these discussions and to conduct them in a productive, non –judgemental way. The day is delivered in practical and fun manner.

What you will learn:

  • How to prepare for difficult conversations

  • How to listen actively

  • How to acknowledge without agreeing

  • How to sense check seemingly untrue statements

  • How to separate the people from the problem

  • What your body language says about you

This course is run by London School of Mediation, who are a world class mediation training providers whose faculty are passionate about making a difference in high conflict situations, in partnership with Greater Manchester Chamber of Commerce.

To book or for more information: http://www.londonschoolofmediation.com/products/difficult-conversations/217/

Itinerary

  • Registration: 9.30am
  • Close: 4.30pm

Who is this suitable for?

Business Owners, Managers, HR Professionals, Consultants , Mediators

Price

Standard: £399.00 + VAT

Member: £349.00 + VAT