Additional Information

Payment, Refund and Cancellation Policy 

Full payment must be made in advance of each course and all courses are subject to VAT.

And whilst we hope this will never happen, if we don’t get a viable number of delegates we may have to cancel the training course. In the unlikely event of this happening delegates would be offered an alternative date, course or a full refund.

All training resource, space and refreshments have to be secured in advance for all of our training courses. On this basis we are unfortunately unable to issue any refunds for cancellations or non-attendance. However, you are more than welcome to nominate an alternative attendee free of charge or transfer onto another date, just let us know.


Accreditation is governed by accrediting bodies. Therefore, Greater Manchester Chamber of Commerce can take no responsibility for candidates failing to meet accreditation requirements or for any other matter relating to accreditation criteria.

Times for Delegates

Full day courses run from 9:30am to 4:30pm* Half day morning courses run from 9:30am to 12:30pm* Half day afternoon courses run from 1:30pm to 4:30pm* *Unless specified otherwise


Lunch is provided with all full day programmes (unless specified otherwise); please advise our staff beforehand of any special dietary requirements.


All courses are held at Elliot House, 151 Deansgate, Manchester, M3 3WD.

If you have any questions please contact us on 0161 393 4321 or email