A North West order fulfilment provider is keeping its fulfilment warehouses open during the coronavirus crisis to support its customers offering essential products as online demand continues to grow.
3PL, whose headquarters are in Wigan, will continue operating with a reduced workforce to ensure that the supply of baby products, health, household, and personal care products reach homes across the country as the lockdown continues.
The company partners with several growing brands in the essential items sector that have experienced an unprecedented surge in demand for their products from online shoppers who are housebound during the outbreak.
While other fulfilment centres are closing, and Amazon is shutting down its services to thousands of marketplace sellers the fulfilment business is continually adapting to remain functional and minimise disruption to its operations as the coronavirus pandemic continues to grip the nation.
The company has taken considerable steps to safeguard the wellbeing of its employees by adopting home working for large swathes of its central team whilst social distancing measures have also been introduced within its warehouses in line with Government guidelines.
"As a third-party warehousing and logistics business, we are ultimately the custodians of livelihoods not only of our employees but also our customer base. We take great pride in embracing key worker status. Our business and its people have proved resilient in the past and will do so again this time around." Ian Walker, Managing Director at 3PL, explained
"We have big warehouses and against a backdrop of a significantly reduced workforce, our employees can work safely and in line with Government guidelines. In doing so we continue to provide continuity of service at a time when our customers need us the most. Unlike Amazon UK we haven’t applied a selective approach to who we service during this time as loyalty is a core value and our extended commitments will be remembered long after COVID-19 has passed. With a further extension to lockdown announced recently, we will again reassess the impact and adapt accordingly to ensure we continue to provide the high level of service our customers have come to expect from 3PL."