Date: 23/01/2019
Author: Mental Health Solutions in Business
Company: Mental Health Solutions in Business

A new survey of UK mental health professionals reveals that all have seen workplace mental health case-loads increase over the last three years with an average rise of more than 50% in those seeking help – and the numbers are set to rise.

Worse, professional counsellors believe that bosses are woefully underequipped to cope with managing their staff’s workplace mental health issues., which has launched a low-cost professional online counselling and information service to help employers meet new responsibilities for staff mental health, carried out its Workplace Wellbeing 2019 survey across its network of qualified counsellors throughout mainland UK.

The professionals providing care and treatment for workers with mental health challenges were united in the view that rising numbers of cases to date is a trend that will continue (96.8%).

Asked to give an estimate of the scale of the increase in cases over the next five years to 2023, counsellors agreed that employers should expect a continuing rise of up to a further 60%.

Counsellors were asked what they saw as the single most common workplace condition.

They said that the lead contributors to workplace mental health issues are anxiety, stress and depression, with many employees presenting with a combination of two or even all three conditions.

Other factors impacting on workers’ wellbeing are over-ambitious workloads (‘1 doing the work of 3’), emotional fatigue, burn-out and fear.  Post-Traumatic Stress Disorder appears on the list as do addiction and co-dependency.

More than 50 highly qualified mental health professionals were asked how they thought employers were preparing for new Government requirements for bosses to take responsibility for colleagues’ mental health. 

Asked if they were finding employers more or less likely to pay for counselling services for their employees in the past three years, just over 40% (42%) felt they were more likely to, while just under 60% (58%) felt they were unlikely to fund treatment. Director Bernadette Bruckner said: “Recent changes to the Equality Act 2010 have firmly set responsibility for identifying and helping those with workplace mental health challenges at employers’ doors.  As counsellors’ case-loads rise, the number of employment tribunals with workplace mental health issues at their heart are on an upward trend too, and that’s not new. 

“This shows no sign of abating and employers can’t be expected to be expert in workplace mental wellness as well as everything else they have to deal with in running their businesses.  We have been listening to what our counsellors tell us, and we’ve seen how easy it is for employers to be caught out.  We wanted to set up a proven and professional support system that helps both.”

Sign the petition calling for help for employers:

As awareness of the growing numbers suffering with workplace wellbeing issues grows, asked its survey responders whether their clients were more likely to disclose mental health issues to employers.

Just under half said workers were very unlikely or unlikely to own up to having problems (just under 8% said very unlikely, 35.29% said unlikely, 23.53% said neither likely or unlikely with only around a third (33.33%) believing that people were more likely to tell their bosses.

So there’s another challenge – how do bosses help, as required by law, when their workforce isn’t telling them, they don’t know how to spot the signs and, if they do spot the signs, they don’t know what to do?

The Workplace Mental Wellbeing 2019 survey asked counsellors whether they felt employers should be given more help and support, alongside better guidelines from the Government.  An overwhelming 98% agreed that employers needed help.

Responses from within’s online network of counsellors came from:




N Ireland










E Mids


W Mids




S East


S West



17.02% (Mental Health Solutions in Business) has the only NHS approved online counselling clinic.  It offers accessibly priced professional help from £120 p.a (for employers with up to 4 staff) to £795 (for companies with up to 200 people and POA deals for larger companies).  The service offers training for companies own in-house staff to help identify problems and facilitate help; a ‘keep up to date’ service to ensure employers are always aware of changes to the Equality Act as they happen and access to 24/7 professional counselling – anywhere – for their workers.  MSBHelp asked 50 of its 200 counsellors to take part in a professionals-only survey to seek their views around workplace wellbeing and the challenges for companies and colleagues.

The online counselling clinic  division  of is called , founded in 2014 and swiftly went on to gain cyber security awards for its secure portal  from Innovate UK.  Offering instant and pre-booked counselling sessions available 24/7 via video link. With counsellors talking in over 27 languages and available to provide counselling via mobile phones, tablets and pc in any location worldwide so long as there is an Wi-Fi connection.  2017-2018 national runner up in the technology awards uk our online counselling website is a front runner in the provision of online counselling and will provide a valuable tool for employers to help take instant care of employees mental health long-term or in a crisis situation.

You can sign the petition by clicking the link below:

Chamber members can get 10% off workplace mental health peace of mind in 2019 with Read more..