National recognition for project to improve NHS Patient Safety System

Date: 14/03/2019
Author: Philip Lucas
Company: Informed Solutions Ltd

Informed Solutions’ national project to reduce the number of patient safety incidents in the NHS has been highlighted as an exemplar of how SMEs can meet the requirements of public sector organisations.

The Altrincham company’s project has been recognised by techUK, the leading association of tech sector employers, as an exemplar of how SMEs can deliver digital transformations and ‘tech-for-good’ for major public bodies such as the NHS.

The new national Patient Safety Incident Management System, currently in Private Beta, will support data collection from a wide range of healthcare providers, including 7,450 GP Practices (seeing 1m patients every 36 hours), 135 acute trusts (delivering 10+m procedures & interventions annually), dentists, and pharmacies, and will integrate this information into a national system.

Once collected and validated, innovative Artificial Intelligence (AI) and Machine Learning technologies will be combined with expert clinical review to optimise data analysis and improve the capability of the NHS to learn as much as possible from the data collected and feed these insights into improved practice.

The new system replaces a forerunner which used manual clinical review analysis only and routinely interrogated less than 5% of the available data. The new system will interrogate up to 100% of incidents.
No pain, only gain

The anticipated benefits of the new system, currently being trialled with around 20 organisations prior to national roll-out, are as wide-ranging as they are significant. They include rapid identification of new or under-recognised patient safety issues, automated trend identification to allow targeted improvement activities, supporting high-quality investigations, ensuring the right incident records and analyses are seen by the right people, and fast-tracking the ability of the NHSI Patient Safety Team and others to intervene.

In turn, those moves will mean a reduction in the number of incidents and in the costs of care and associated litigation. Gains measured in hard cash will be set alongside qualitative improvements such as improved quality of care for patients, improved experience for family members and dependants and, last but by no means least, increased staff morale as the impact of the learning from the incidents staff have taken the time to share becomes clearer.

A step-change in the reduction of patient safety incidents is within reach!

For further details of the project, go to: