Avoira Executive CX Summit | Event Highlights
Following the outstanding success of Avoira’s inaugural Executive CX Summit, the official highlights video is now available to watch.
Hosted in partnership with Xdroid, AXS, and Jabra at The Alan Hotel, Manchester, the summit brought together over 70 Customer Experience (CX) and contact centre professionals from across the UK. Delegates gained valuable insights into how AI, automation, and speech analytics are driving innovation and reshaping customer engagement.
Throughout the day, expert speakers and panellists shared real-world success stories and live demonstrations showing how technology is:
Enhancing agent wellbeing
Strengthening customer retention
Identifying vulnerable customers
Driving sales performance
The event featured leading voices from both public and private sectors, including representatives from London Borough of Barking & Dagenham, Simplify, Xdroid International, and Amazon Web Services (AWS).
Commenting on the event’s success, Ian Taylor, Avoira’s Head of CX, said:
“It was incredibly rewarding to see such a diverse and engaged audience of CX professionals. The opportunity to learn from those who have successfully implemented speech analytics solutions, alongside exploring the latest AI advancements, made this summit a truly valuable experience for all involved.”
Watch the event highlights here: https://www.youtube.com/watch?v=8bCe9YOE_nE
To find out more about our events and how Avoira can help your customer experience strategy contact us to book an appointment today.
