Awaab’s Law is now in force | social landlords must investigate and fix serious damp and mould hazards within 24 hours of being notified.

Date: 04/11/2025
Author: Jennifer Laptew
Company: avoira

See how AI Speech Analytics are Identifying Vulnerabilities under Awaab’s law and making Compliance Faster, Easier and Provable
From 27th October 2025, social landlords in England must investigate and fix serious damp and mould hazards within just 24 hours of being notified

That means you’ll need to prove:

When the report was made
How it was assessed
What actions were taken, and when

The challenge?

Traditional call logging and manual record-keeping make it almost impossible to guarantee reliable, timestamped evidence.

This is where AI Speech Analytics changes everything.

Download our free guide to see how AI and Speech Analytics can identify needs, prove when reports were received and evidence the actions were taken.

https://avoira.com/resources/ai-analytics-the-key-to-awaabs-law-compliance/