The mission to elevate Customer Experience is a continuous journey, powered by collaboration, innovation, and a shared vision for higher standards. Here at Digital Language Partners, we’ve been riding an incredible wave of industry momentum, and we’re excited to share our journey with you—from a recent inspiring event, to a major exhibition happening now, and onto the European stage.
The Live Demo: GenAI in Action at London's Contact Centre Expo
That catalyst has propelled us directly to the heart of London. The conversation continues 19th & 20th of November 2025, at the Contact Centre Expo in ExCel London, and we are thrilled to be right in the middle of it.
We’re proud to be continuing this journey as guests on The Forum's stand (CCN-62), showcasing the GenAI solutions that are turning the promise of CX excellence into a reality.
This is your invitation to see the future in action.
Visit us for a live demonstration of our Generative AI Agent solutions. Discover firsthand how multilingual GenAI is not just a concept, but a practical tool already helping organisations raise standards by:
- Enhancing Automation: Creating seamless, efficient customer interactions.
- Boosting Resolution Rates: Delivering accurate answers faster, in the customer's language.
- Improving ROI: Providing tangible value and transforming service operations.
With over 120 leading exhibitors and thousands of CX professionals gathered, the Contact Centre Expo is the epicentre of innovation. We’d love to connect with you here and continue the conversation we started in Coventry.
On the Horizon: Celebrating Excellence at the European Contact Centre Awards
This journey of innovation and raising industry standards is gaining exciting recognition on the European stage. We are incredibly proud and excited to announce that, alongside our trusted partners Emovis, we have been shortlisted for two prestigious awards at the European Contact Centre & Customer Service Awards (ECCCSA) on November 25th in London.
This nomination is an honour that truly embodies our core values of People, Performance, and Partnership—celebrating the collective effort, the exceptional results we achieve with our partners, and our shared drive to exceed the highest standards of CX.
Join Us on This Journey
From the inspiring discussions at #RaisingStandards2025, to the live GenAI demos at the Contact Centre Expo, and to the upcoming celebration at the European Contact Centre Awards, it’s clear that the drive to raise CX standards is stronger than ever.
If you are joining the Contact Centre Expo, please drop by The Forum's Stand CCN-62. Let's connect, share ideas, and continue pushing the boundaries of what's possible together.
Explore more about our work here: Digital Language Partners | Enhance Global Communication
Let’s raise the standards, together.