Customs Declarations Services

From 1st January 2021, UK companies trading with the EU will be required to complete Customs Declarations whether you are exporting to or importing from the EU27. A report from the National Audit Office in November 2020 indicated that customs declarations are expected to go from 50 million to around 270 million per year. 

ChamberCustoms is a customs intermediary with direct links to all sea, air, rail, road ports and terminals in the UK.   We are ready to help you keep control while we do the hard stuff, and always acting in your best interests every step of the way.

GMCC delivers customs agent services to both,  for UK importers and exporters, of all sizes, in every region of the United Kingdom.

With our extensive knowledge, reputation and first-class service in facilitating international trade, we can take the hassle out of your hands when it comes to exporting and importing goods.

The service is offered direct to UK businesses and through UK freight forwarders, ensuring that customs clearance is accurate, timely and avoids additional costs through delays or errors. 

With direct links to the HMRC Customs handling system and all inventory linked ports, we can ensure that your goods, no matter where they enter or leave the UK, will be cleared for onward transportation smoothly.  We can help you keep your time sensitive supply chains, moving efficiently and economically.

We offer: 

  • A high level of compliance and assurance for customers

  • Confidence on tariff and data entry to remove fiscal risk; backed by the technical expertise

  • A wealth of international trade experience and expertise

Interested in using our Customs Agent Services?

Complete the form linked below and a member of the team will be in touch with the information to get you started. Our team will aim to respond within 3 working days.

REGISTER YOUR DETAILS

Frequently Asked Questions

Q - Do we need to be a member of the chamber for using your customs agent services?

A - No, however, due to demand we are giving priority to members and/or export documentation customers.

Q - What are the costs associated to your customs agent services?   

A - Please register your details and a member of the team will confirm these.  Due to increased number of queries, responses may take 2-3 business days.

Q - What kind of representation you offer?

A - We only offer direct representation.  If you wish to understand the difference between acting directly or indirectly, please refer to the UK Gov Guidance

Q - Are you able to help us with T1 (Transit) documentation?

A - Unfortunately, not at the moment but this is something we are currently looking into it.  Any updates on this we will post on this page.

Q - What is your current turn around time?

A - Should we receive all the required information to complete your declarations, we deliver within 1-2 business days.  If information is missing, then delays should be expected.  

Q - We are selling DDP to our customers, can you help us with customs clearance?

A - At the moment, we can only support UK customs clearance, so we would only be able to help with the export customs clearance in the UK, and you would need to appoint a customs agent in the country where you are exporting to.  Please also consider you will need an EU EORI number and register for EU VAT when selling on DDP basis.

Q -  We are buying on DDP to our suppliers, can you help us with customs clearance?

A - Please note that if you are buying on DDP basis, it is your customer's responsibility to deal with both export customs clearance at the country where they are exporting from and the import clearance here in the UK.  In this case, they will also need a GB EORI number and to register for VAT in UK.   The Chamber can only help customs clearance for companies legally registered in the UK.

Q - We are buying on ExW from our overseas suppliers, can you help us with customs clearance?

A - At the moment, we would only be able to support customs clearance in the UK.  You will need to find a customs agent in the country where you are importing from.  If you are buying on ExW from EU partners, please note you will need to appoint a customs agent to deal with the export clearance in the EU, get a EU EORI number and register for VAT in EU.

Q - We are selling on ExW to our overseas customers, can you help us with customs clearance?

A - If you are exporting on ExW, you are not responsible for the customs clearance in the UK or at the country where you are exporting to.  It is your customer's responsibility in doing both.    They will likely require an GB EORI and register for VAT.

Q - Do you know who can help us with EU Customs clearance?

A - We have plenty of members who offer logistic services including customs clearance, please check them out here and enquiry if they can support you.   Please mentioned us when approaching them. 

Q - Are you able to help us with Customs Declarations for goods moving via NI?

A - We will be able to, however at present, we are still waiting for HMRC to enable our system to be connected to theirs.  If you need urgent assistance on this, please register with the Trade Support Service

Q - We are an EU logistic operator seeking customs clearance for our UK customers, can you help?

A - Please email our team at chambercustoms@gmchamber.co.uk 

Q - We are an EU Trader seeking support with customs clearance in UK, can you help?

A - We can only support EU companies who are legally registered in the UK.  If you are, please register your details in the link above and a member of our team will be in touch.

Q - What are the service hours for your customs clearance service?

A - Monday to Friday from 9:00 a.m. to 5:00p.m UK Time.

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